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No. 358, Changlong south road, Xixi town,

Yongkang city, Zhejiang province, China

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+86-579-87400828
FAQ
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  • Q What is an aluminum telescopic ladder?

    A An aluminum telescopic ladder is a collapsible, multi-purpose ladder that extends to various heights and retracts for easy storage. Made from lightweight yet durable aluminum alloy, it’s ideal for both household and commercial use, combining portability with strength.

  • Q What are the key benefits of your telescopic ladders compared to traditional ladders?

    A
    Space-saving design: Retracts to 1/4 of its fully extended height for compact storage.
    Lightweight & portable: Aluminum construction makes it easy to carry.
    Adjustable height: Customize to your task (e.g., 12.5 ft extended vs. 3.3 ft retracted).
    Certified safety: Complies with EN131, CE, and GS standards for load-bearing and stability.

  • Q What is the maximum weight capacity?

    A Our ladders are rigorously tested to support up to 150 kg (330 lbs), making them suitable for most professional and household tasks. Always check the product label for specific model details.

  • Q How do I ensure stability when using the ladder?

    A
    Non-slip rungs & feet: Textured surfaces and rubberized bases prevent slipping.
    Automatic locking system: Each extension clicks securely into place.
    Wide base design: Enhances balance on uneven surfaces.

  • Q Are these ladders suitable for outdoor use?

    A Yes! The aluminum alloy is corrosion-resistant, and the ladder is tested for durability in harsh weather. However, avoid prolonged exposure to saltwater or acidic environments.

  • Q How do I maintain my telescopic ladder?

    A
    Wipe clean with a damp cloth after use.
    Lubricate hinges and locks annually with silicone spray.
    Store indoors, fully retracted, in a dry place.

  • Q Do you offer customization for bulk orders?

    A
    Absolutely! As a trusted B2B supplier, we provide:
    OEM/ODM services: Custom branding, packaging, and height configurations.
    Flexible MOQs: Competitive pricing for wholesale partners.
    Export-ready packaging: Compliant with international shipping standards.

  • Q What certifications do your ladders have?

    A All products meet EN131, CE, and GS certifications, ensuring compliance with EU safety standards. We also hold ISO 9001 and ISO 14001 certifications for quality and environmental management.

  • Q What if a part gets damaged or worn out?

    A We offer replaceable parts (e.g., hinges, locks, feet) and provide a 2-year warranty against manufacturing defects. Contact our support team for assistance.

  • Q Why choose your company as a wholesale partner?

    A
    25+ years of expertise: Specialized in manufacturing safety-focused ladders.
    Global export experience: Efficient logistics to Europe, North America, and beyond.
    B2B-friendly terms: Competitive bulk pricing, fast turnaround, and dedicated account management.
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